POLICY

POLICY AND COURTESY REMINDER

FOR NEW GUESTS: Please arrive 10 minutes before your appointments for consultation.

Please be on time. We want to give our guests the best services; therefore, arriving on time allows us to do that.

We do have a late policy. If more than 15 minutes late, appointment may need to be rescheduled or canceled and a $25 fee will be applied.

No eye makeup or mascara on the day of your appointment.

Any eye contacts will need to be removed. Please bring a case and solution to store your contacts.

Please confirm your appointment when a text message is sent to you from the lash artist one day before your appointment time.

There is a $25 fee which will be charged for no-show, last-minute cancellation, and/or

rescheduling that is less than 24 hours.

There is a $5 charge for every electronic transaction, whether it is debit or credit card.

Checks are not accepted, only card transactions or cash.

Refund Policy: No refund on services performed/charged occurred at Mel’s Beauty Lounge.

MINOR GUESTS: Please have your parent/legal guardian be present to sign forms and to consent for services.